Terms
Last updated: November 13, 2026
Shrink a PDF at shrinkapdf.com is operated by ZHU PENGFEI, an individual in China. These terms apply to use of the website, accounts and digital software access. By using the service or purchasing a plan, you agree to these terms. If acting for an organization, you must have authority to do so.
Service and accounts
We provide browser-based PDF compression. PDF contents and filenames are processed on your device. You retain ownership of your documents and must have permission to process them. Keep account details accurate, protect your password and contact us about unauthorized access. Purchases require an account and legal capacity to enter the purchase agreement.
Plans and billing
Free includes five downloads per UTC day and files up to 200 MB. Pro costs USD 7.99 per month or USD 59 per year and includes unlimited account downloads, files up to 500 MB and sequential batches of up to 50 PDFs, subject to device limits. A USD 12 one-time pack adds 100 account downloads with no expiry; it does not include Pro file-size or batch features. Free daily allowances are consumed before pack downloads. Packs do not refill automatically.
Availability is shown on the pricing page. Payments are handled by Waffo Pancake. Review the total and billing cycle at checkout. Subscribing authorizes recurring monthly or yearly charges at the displayed price until canceled. Access begins after payment is confirmed. Future price or material plan changes will be communicated before they apply, with any notice or consent required by law.
Cancellation and refunds
You can cancel a subscription online in your account's Billing page. Cancellation stops future renewals and preserves Pro until the end of the paid period. It does not itself refund that period. Contact support if cancellation fails. Download packs are separate from subscriptions and unused pack downloads remain available after cancellation.
Request a refund at support@shrinkapdf.com with your account email, order reference and the issue. We review requests based on the issue, usage, payment status and applicable consumer rights; a request does not automatically mean approval. A full refund revokes the unused downloads or subscription access associated with that purchase. Partial refunds are handled individually. See the refund policy. Nothing here limits mandatory cancellation, withdrawal, refund or other consumer rights.
Acceptable use
Use the service lawfully. Do not process documents without authorization, infringe another person's rights, distribute malware, commit fraud, attack the service, resell unauthorized access or abuse account and usage controls. We may restrict or suspend access for misuse, security incidents or legal requirements. Contact support to question an account restriction or resolve unused paid access.
Output and availability
Keep your original documents and review every result. Compression may reduce image quality or invalidate digital signatures. Target sizes are best effort, and some files may not become smaller. Browser, device memory and document structure can prevent processing; a plan's file limit is not a guarantee that every device can process that file. The service is provided as available, without a guarantee of uninterrupted operation or fitness for a particular purpose, to the extent permitted by law. Mandatory rights and liabilities remain unaffected.
Privacy, changes and contact
Our privacy policy describes account and billing data. We will publish updated terms here and provide any notice required for material changes. For service, billing, refunds, privacy or account deletion, email support@shrinkapdf.com.